Iowa Girls Outfitters

Exchange Policy

We offer exchanges for size or store credit only. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tags attached. . Additional non-returnable or exchangable items include: All Preorder Items Gift cards Damaged items sold at a discount Clearance Items Additional Items sold as "Final Sale Only" To complete your exchange, we require a receipt or proof of purchase. Once your items are received and inspected, we will send you an email or message to notify you that we have received your exchange. We will also notify you of the approval or rejection of your exchange. If you are approved, then your store credit will be processed, and will automatically be applied to your account. Store credit is valid for 6 months. Shipping: To return your product, you should mail items to: Iowa Girls Outfitters, 522 Lake Ave, Storm Lake, Iowa 50588 You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and are not responsible for packages lost in transit to us.

Privacy Policy

This privacy policy sets out how Iowa Girls Outfitters uses and protects any information that you give Iowa Girls Outfitters when you use this website. Iowa Girls Outfitters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Iowa Girls Outfitters may change this policy from time to time by updating this page.

What We Collect

We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Iowa Girls Outfitters does not collect and store credit card information. All payment details are handled by the secure third party processor.

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may contact you by email, phone, fax or mail.
We will never sell your information

Terms and Conditions of using this Website

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

Shipping and Handling

All orders are prepared for shipment after completed checkout. Please allow for up to three to five business days to prepare shipments.

Orders are shipped using the selected method you as the customer chooses during checkout. Shipping is charged at a flat rate of $6.99 per order.

For local orders we offer an in-store pick up in our IGO Storm Lake location, Edge Boutique in Sioux Rapids, and porch pickup in Newell.